Trinity Square Gateshead is committed to ensuring that your privacy is protected and our use of your personal information is governed by this Privacy Notice. On this site, “Trinity Square”, “our” and “we” each mean all the channels which collect and use your information in the manner set out in this Privacy Notice. Any reference to “you” or “your” refers to anyone whose personal information we process.
Our use of your personal data will be governed by this Privacy Notice.
Trinity Square are part of the Savills portfolio and are data controller for the personal information that it collects and uses about you. We will treat your personal information as confidential and in accordance with applicable data protection legislation and your personal information will only be shared with others in accordance with this Privacy Notice.
This Privacy Notice explains;
If there are any changes to the way in which your personal information is used, this Privacy Notice will be updated.
Personal information is any information that tells us something about you. This could include information such as name, contact details, date of birth, bank account details or any information about your needs or circumstances which would allow us to identify you.
Some personal information is classified as “special” data under data protection legislation. This includes information relating to health, racial or ethnic origin, religious beliefs or political opinions and sexual orientation. This information is more sensitive and we need to have further justifications for collecting, storing and using this type of personal information. There are also additional restrictions on the circumstances in which we are permitted to collect and use criminal conviction data.
Any references to personal information in this privacy notice will include personal data, and where relevant, special categories of personal data.
We process the personal data set out below, provided to us by either you or your device when either accessing our website
There is no obligation on you to provide the information listed below; however, if you do not, we may be unable to engage with you, open an account for you, send you the materials you have requested or allow you to enter competitions or redeem offers if we do not have the necessary information to do so.
The type of data that we process about you includes:
Information you have given to us by filling in forms or by signing in using your Facebook, Twitter or G+ accounts, or by communicating with us, including name, address, title, contact details including email address and mobile telephone number, date of birth, details of any offer or competitions you have signed up for, any communications you may have with us (including reporting problems with our site), preferences as to any methods and types of marketing information you have consented to receive, your username (account ID) and password when opening an account.
Information we collect from or observe about you when you use our services, including:
(a) Geolocation data provided by your smartphone or other mobile device to access our services using the App, provided that you have consented to the App collecting this data on your smartphone or other mobile device. If you no longer wish to share this Geolocation data, you can de-activate it using your smartphone’s location settings.
(b) Device and Website Use Information – When you install one of our mobile applications or use a computer, tablet, smart phone or other device to access our websites, we may collect information about the device and how you use it.
(c) Images of you collected from CCTV cameras in operation at Trinity Square Gateshead
Sending marketing messages or otherwise engaging with you
We use your data to
We may also use your data for our own legitimate interests, which include:
We believe that these interests are justified as it is completely optional for you to register, participate or otherwise provide us with Personal Data in the above situations. You will be able to object to this processing at any time. For more information, please see Your rights below.
Geolocation and Device and Website Use
We use Geolocation and Device and Website Use information to improve the effectiveness and operation of Trinity Square and/or the website, to improve our existing services and develop new services and to inform and direct our marketing strategy. In addition, anonymised statistical data may also be shared with retailers or used by us to develop new promotions that may interest our customers.
We will also use this information for system administration and to report aggregate information to our retailers. This is anonymised statistical data about our users’ browsing actions and patterns and to help us to improve our site and to deliver a better and more personalised service. They enable us:
Where we consider that, on balance, it is appropriate for us do so, we will process CCTV footage for the following legitimate interests:
This may include sharing footage with the police or other law enforcement agencies, or our insurers where necessary in relation to a claim, as well as any other third parties in connection with legal proceedings or emergency situations.
Data processed where it is necessary for compliance with a legal obligation imposed on us
We will process your personal data to allow us to comply with any requests you are lawfully entitled to make, including under data protection laws, to ensure that age inappropriate content is not provided to individuals under 18, and to allow us to keep records that we are legally required to retain, including evidence of consents provided, or to evidence our compliance with legal obligations.
How long will we hold your information
We will normally retain your personal data is for a period of up to 7 years from the latter of:
unless we are legally required to retain the information for longer. However, we may delete your data sooner if we have no purpose to retain it.
We will retain your details if you have unsubscribed from marketing to ensure that we respect your withdrawal of consent on an ongoing basis.
Who will we share your personal information with?
We will not share your personal data with third parties.
Where will your personal data be held?
We may store or process your personal data outside the European Economic Area (EEA) or other countries approved by the European Commission as providing appropriate safeguards for personal data, when we use service providers located in those countries. If this is the case, we will put in place appropriate safeguards to protect your personal data and ensure that it is compliant with all appropriate legal requirements. If you require further information in respect of the countries where your personal data is processed and/or copies of any documents setting out the appropriate safeguards we have implemented to protect it, please contact us.
Where people under the age of 13 download our App or use our services they are required to confirm that they have their parent’s consent. Parents should supervise the online activities of their children, and consider the use of tools available from online services and software providers that help provide child-friendly Internet environments. If any of our products or services are targeted directly at children, we will provide you with additional information about how their data will be used in the context of that service.
If the user’s age has been provided it is used to ensure that products inappropriate for those under 18 are not promoted to any user aged under 18.
You are solely responsible for maintaining the secrecy of your passwords and other account information, and we cannot take responsibility for any damage arising from any disclosure of your password or access to your email account by other parties.
If you wish to withdraw your consent to receive marketing materials, this can be done by:-
If you withdraw your consent, this will not affect our rights to have sent you marketing material prior to your withdrawal, but we will not send any further marketing. Whilst we will endeavour to ensure that you do not receive any further marketing material immediately, there may be a slight delay for any changes to take effect. Please note that your information will not be deleted but will be retained in a suppression list to ensure that we do not inadvertently send further marketing communications once you have withdrawn your consent to receive them.
If you do not wish us to process your Geolocation and Device and Website Use information, you may prevent this by disabling the function or blocking the cookies on your device or browser. However, if you select this setting you may be unable to access certain parts of our site, or it may impact on the usability of our website and/or App.
For further information on how to do this, please visit www.allaboutcookies.org. You are also entitled to request that we:-
If you wish to make such a request, please use either our Contact Us page or email email@example.com.
We may require additional information to either confirm your identity before we can process your request and/or to assist us in responding to your request.
If you are unhappy with the outcome of your request or with our processing of your personal data, you are entitled to lodge a complaint with the Information Commissioner’s Office (ICO), whose website is www.ico.org.uk.
Modifications of this policy